Netgain Healthcare IT Blog | Service Level Agreement

The 4 P's of Effective SLA Evaluation

Posted by Matt Riley - Netgain's VP of Strategy on Mar 27, 2017 12:27:44 PM

Whether you’re shopping for a car, appliances, or another major purchase, you likely pay extra attention to the warranty. What does it cover? How long does it last? What are the stipulations? What happens if it doesn’t work? After all, you have a lot at stake – money, productivity and safety.

When evaluating your cloud computing options, the warranty is equally as important. In the cloud, it’s commonly called the Service Level Agreement (SLA). Every cloud provider’s SLA varies and with your practice’s most sensitive data at stake, choosing the right provider is critical to your cloud strategy.

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Topics: SLA, Service Level Agreement

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