---
title: 3 Key Trends Impacting Federally Qualified Health Centers
description: Netgain recently joined leaders from FCHCs at two national conferences to learn more about the common challenges they face and identify solutions.
image: https://blog.netgainhosting.com/hubfs/social-suggested-images/fqhcwrapup.png
---

- [About Us](http://netgainhosting.com/about-us)
- [Why Netgain](http://netgainhosting.com/why-netgain/)
- [Who We Serve](http://netgainhosting.com/who-we-serve/)
- [Blog](https://blog.netgainhosting.com/)
- [![](http://netgainhosting.com/wp-content/themes/chat.png)Support](http://netgainhosting.com/support/)
- [![](http://netgainhosting.com/wp-content/themes/phone.png)Contact Us](http://netgainhosting.com/contact/)

# Netgain

[![Advancing Healthcare IT](http://netgainhosting.com/wp-content/uploads/2016/03/logo.png)](http://netgainhosting.com/) Navigation

- [Cloud Services](http://netgainhosting.com/cloud-services/)
- [On-Site services](http://netgainhosting.com/on-site-services/)
- [Professional Services](http://netgainhosting.com/professional-services/)
- [Products](http://netgainhosting.com/products/)

## [3 Key Trends Impacting Federally Qualified Health Centers](https://blog.netgainhosting.com/3-key-trends-impacting-federally-qualified-health-centers)

Posted by [Matt Riley - Netgain's VP of Strategy](https://blog.netgainhosting.com/author/matt-riley-netgains-vp-of-strategy) on Nov 16, 2016 10:50:26 AM

- [Tweet](https://twitter.com/share)

![fqhcwrapup.png](https://blog.netgainhosting.com/hs-fs/hubfs/social-suggested-images/fqhcwrapup.png?width=200&name=fqhcwrapup.png "fqhcwrapup.png")We recently joined over 1,400 leaders from Federally Qualified Health Centers (FCHCs) at two national conferences to learn more about the common challenges they face and identify solutions.

During our time at the [California Primary Care Association (CPCA)](http://www.cpcaannualconference.com/) Annual Conference and the [Financial, Operation Management & Information Technology Expo](http://meetings.nachc.com/c-training/financial-operations-management-it-conference/), we noticed one overarching trend: a desire to empower and better serve patients. That included everything from patient portals and caring for the whole patient to patient analytics and big data. After a few years in which the system forced a lot of practices to focus on production numbers, we’re refreshed to hear practices feeling that the focus is back on the patients and quality. Recent events have clinical leaders casting a cautious eye to Washington, hoping this trend is not reversed by policy shifts.

At a micro-level, here are three trends impacting FQHCs and how we’re using these trends to better serve our [FQHC clients](https://netgainhosting.com/who-we-serve/):

**1.** **Proactive Measures**   
In the past, healthcare delivery has been fairly reactive. When you get sick, you see a provider. When you feel symptoms, you schedule an appointment. When you notice a lump, you call the doctor.

Now, providers are taking proactive steps to achieve overall patient wellness. Rather than treating just the symptoms, providers are treating the whole patient – a concept that Dr. Jennifer Sayles discussed in her breakout “Caring for the Whole Person: A Vision for the Delivery System.”

Another session, “The Certified Community Behavioral Health Clinic: How Your FQHC may Play a Vital Part in Improving the Overall Health of the Community,” broadened the focus from one patient to building healthcare communities. These proactive measures are geared toward reducing patient healthcare costs and building healthier communities. How clinics manage patients’ data, and leverage that data to demonstrate achievement of outcomes across a spectrum of healthcare (both physical and mental), was an underlying and facilitating concept.

**2. Value-Based Care**   
Value-based care is an emerging trend aimed at delivering better health, more affordably. This is a transition from the traditional care model, commonly called fee-for-service, where providers are reimbursed based on the number of tests they order, patients they see or procedures they do.

With value-based care, healthcare organizations are reimbursed based on the achievement of health outcomes, rather than solely on encounters, tests, and procedures.

There are several healthcare models that already include elements of value-based care, like Accountable Care Organizations (ACOs) or Patient-Centered Medical Homes (PCMHs) where overall patient health is considered during the reimbursement process. These models rely on electronic health records riding on a reliable IT platform, which creates a longer-term view of the patient experience and outcomes - versus the discrete “billable instance” model of the past. These systems must also be interoperable, as providers and specialists outside your own clinic may contribute to the achievement of a result.

Is your organization transitioning to value-based care? We’d love to hear about how you’re making the transition and if your patients have experienced a difference in outcomes. Does this shift increase the degree of reliance and scrutiny you put on your EHR and other IT-based medical systems?

**3. Analytics**   
We’re more than a few years into electronic health records and collecting data using technology rather than paper charts. Several conference breakouts focused on the topic of data and analytics throughout the spectrum of care. Now that we have all this data and analytics, the questions shift to “how do we use it? How do we store it? How do we access it?”

For our clients, we play a large role in how data is collected, stored and accessed. And, as a strategic advisor, we have the great responsibility of providing access and referrals to industry partners that can help make sense of the pieces of data and analytics that we don’t handle directly.

Attending these two conferences helped us further understand what challenges and priorities our FQHC clients are facing in the next 12-18 months. As technology continues to develop as a vital part of the care delivery system, this information helps us partner with our clients to achieve the best possible results for their patients and their businesses.

[![New Call-to-action](https://no-cache.hubspot.com/cta/default/355362/d5067563-6646-4561-bd9a-05a5f2292dd4.png)](https://cta-redirect.hubspot.com/cta/redirect/355362/d5067563-6646-4561-bd9a-05a5f2292dd4)

 Topics: [FQHCs](https://blog.netgainhosting.com/topic/fqhcs), [Federally Qualified Health Centers](https://blog.netgainhosting.com/topic/federally-qualified-health-centers)

Thanks for visiting the *Netgain IT* blog.  The goal of our blog is to help our readers stay current on the changing needs and requirements of IT.  

We do this by proactively bringing ideas, expertise, and solutions to your attention, which enables you to communicate the related technology, security or compliance best practices to your employees.

 

---

 

### Subscribe to Email Updates

## Check out our latest resources:

[![New Call-to-action](https://no-cache.hubspot.com/cta/default/355362/ca25be1d-1426-4bd9-92b7-95822bafded0.png)](https://cta-redirect.hubspot.com/cta/redirect/355362/ca25be1d-1426-4bd9-92b7-95822bafded0)

[![New Call-to-action](https://no-cache.hubspot.com/cta/default/355362/909e2b46-a36a-4dbc-a9a9-bd869c766281.png)](https://cta-redirect.hubspot.com/cta/redirect/355362/909e2b46-a36a-4dbc-a9a9-bd869c766281)

[![New Call-to-action](https://no-cache.hubspot.com/cta/default/355362/fb40152b-e40d-4631-91c0-260d6afbad02.png)](https://cta-redirect.hubspot.com/cta/redirect/355362/fb40152b-e40d-4631-91c0-260d6afbad02)

 

 

 

### Recent Posts

### Posts by Topic

- [healthcare IT (15)](https://blog.netgainhosting.com/topic/healthcare-it)
- [cloud-computing (14)](https://blog.netgainhosting.com/topic/cloud-computing)
- [EHR (12)](https://blog.netgainhosting.com/topic/ehr)
- [Meaningful Use (11)](https://blog.netgainhosting.com/topic/meaningful-use)
- [Security Breaches, (6)](https://blog.netgainhosting.com/topic/security-breaches)
- [HIPAA (5)](https://blog.netgainhosting.com/topic/hipaa)
- [IT security (4)](https://blog.netgainhosting.com/topic/it-security)
- [malware (4)](https://blog.netgainhosting.com/topic/malware)
- [password security (4)](https://blog.netgainhosting.com/topic/password-security)
- [Cloud Adoption (3)](https://blog.netgainhosting.com/topic/cloud-adoption)
- [HealthIT (3)](https://blog.netgainhosting.com/topic/healthit)
- [Healthcare Mobile Security (3)](https://blog.netgainhosting.com/topic/healthcare-mobile-security)
- [Password best practices (3)](https://blog.netgainhosting.com/topic/password-best-practices)
- [Private Cloud Hosting (3)](https://blog.netgainhosting.com/topic/private-cloud-hosting)
- [Support Team (3)](https://blog.netgainhosting.com/topic/support-team)
- [cloud security (3)](https://blog.netgainhosting.com/topic/cloud-security)
- [ransomware (3)](https://blog.netgainhosting.com/topic/ransomware)
- [Client Satisfaction (2)](https://blog.netgainhosting.com/topic/client-satisfaction)
- [Computer Crash (2)](https://blog.netgainhosting.com/topic/computer-crash)
- [FQHCs (2)](https://blog.netgainhosting.com/topic/fqhcs)
- [Federally Qualified Health Centers (2)](https://blog.netgainhosting.com/topic/federally-qualified-health-centers)
- [Flash Storage (2)](https://blog.netgainhosting.com/topic/flash-storage)
- [Giving Back (2)](https://blog.netgainhosting.com/topic/giving-back)
- [Hybrid Cloud (2)](https://blog.netgainhosting.com/topic/hybrid-cloud)
- [IT Costs (2)](https://blog.netgainhosting.com/topic/it-costs)
- [IT solutions (2)](https://blog.netgainhosting.com/topic/it-solutions)
- [IT team (2)](https://blog.netgainhosting.com/topic/it-team)
- [IT-as-a-Service (2)](https://blog.netgainhosting.com/topic/it-as-a-service)
- [ITaaS (2)](https://blog.netgainhosting.com/topic/itaas)
- [Outsourced IT (2)](https://blog.netgainhosting.com/topic/outsourced-it)
- [PHI (2)](https://blog.netgainhosting.com/topic/phi)
- [Private Cloud (2)](https://blog.netgainhosting.com/topic/private-cloud)
- [Private Telecom (2)](https://blog.netgainhosting.com/topic/private-telecom)
- [Reviews (2)](https://blog.netgainhosting.com/topic/reviews)
- [cloud provider (2)](https://blog.netgainhosting.com/topic/cloud-provider)
- [data storage (2)](https://blog.netgainhosting.com/topic/data-storage)
- [hardware refresh (2)](https://blog.netgainhosting.com/topic/hardware-refresh)
- [outsourcing (2)](https://blog.netgainhosting.com/topic/outsourcing)
- [security services (2)](https://blog.netgainhosting.com/topic/security-services)
- [social engineering (2)](https://blog.netgainhosting.com/topic/social-engineering)
- [whitelisting (2)](https://blog.netgainhosting.com/topic/whitelisting)
- [ALS ice bucket challenge (1)](https://blog.netgainhosting.com/topic/als-ice-bucket-challenge)
- [APM (1)](https://blog.netgainhosting.com/topic/apm)
- [BYOD (1)](https://blog.netgainhosting.com/topic/byod)
- [Bring your own device (1)](https://blog.netgainhosting.com/topic/bring-your-own-device)
- [Budgeting (1)](https://blog.netgainhosting.com/topic/budgeting)
- [Casual for a Cause (1)](https://blog.netgainhosting.com/topic/casual-for-a-cause)
- [Client Feedback (1)](https://blog.netgainhosting.com/topic/client-feedback)
- [Cloud Implementation (1)](https://blog.netgainhosting.com/topic/cloud-implementation)
- [Computer Hardware (1)](https://blog.netgainhosting.com/topic/computer-hardware)
- [Connecting to the Cloud (1)](https://blog.netgainhosting.com/topic/connecting-to-the-cloud)
- [Data Breaches (1)](https://blog.netgainhosting.com/topic/data-breaches)
- [Disaster Recovery, Business Continuity (1)](https://blog.netgainhosting.com/topic/disaster-recovery-business-continuity)
- [Exchange Delivery (1)](https://blog.netgainhosting.com/topic/exchange-delivery)
- [FIT (1)](https://blog.netgainhosting.com/topic/fit)
- [Flex-IT Act (1)](https://blog.netgainhosting.com/topic/flex-it-act)
- [Futz Factor (1)](https://blog.netgainhosting.com/topic/futz-factor)
- [HIPAA Compliance (1)](https://blog.netgainhosting.com/topic/hipaa-compliance)
- [HIT (1)](https://blog.netgainhosting.com/topic/hit)
- [Health Information (1)](https://blog.netgainhosting.com/topic/health-information)
- [Healthcare IT trends (1)](https://blog.netgainhosting.com/topic/healthcare-it-trends)
- [Healthcare Information Security (1)](https://blog.netgainhosting.com/topic/healthcare-information-security)
- [Healthcare Trends (1)](https://blog.netgainhosting.com/topic/healthcare-trends)
- [Hosting Provider (1)](https://blog.netgainhosting.com/topic/hosting-provider)
- [ICD10 (1)](https://blog.netgainhosting.com/topic/icd10)
- [IT Aspects (1)](https://blog.netgainhosting.com/topic/it-aspects)
- [IT Hardware (1)](https://blog.netgainhosting.com/topic/it-hardware)
- [IT Strategy (1)](https://blog.netgainhosting.com/topic/it-strategy)
- [IT hosting (1)](https://blog.netgainhosting.com/topic/it-hosting)
- [IT outsourcing (1)](https://blog.netgainhosting.com/topic/it-outsourcing)
- [IT partner (1)](https://blog.netgainhosting.com/topic/it-partner)
- [IT roadmap (1)](https://blog.netgainhosting.com/topic/it-roadmap)
- [IT software (1)](https://blog.netgainhosting.com/topic/it-software)
- [Information Technology (1)](https://blog.netgainhosting.com/topic/information-technology)
- [Internet Explorer Security Alert (1)](https://blog.netgainhosting.com/topic/internet-explorer-security-alert)
- [Internet Wall of Shame, (1)](https://blog.netgainhosting.com/topic/internet-wall-of-shame)
- [MACRA (1)](https://blog.netgainhosting.com/topic/macra)
- [MGMA Annual Conference (1)](https://blog.netgainhosting.com/topic/mgma-annual-conference)
- [MIPS (1)](https://blog.netgainhosting.com/topic/mips)
- [Malicious Websites (1)](https://blog.netgainhosting.com/topic/malicious-websites)
- [Meaninguful Use (1)](https://blog.netgainhosting.com/topic/meaninguful-use)
- [Military Backgrounds (1)](https://blog.netgainhosting.com/topic/military-backgrounds)
- [Netgain (1)](https://blog.netgainhosting.com/topic/netgain)
- [Network Security (1)](https://blog.netgainhosting.com/topic/network-security)
- [Office 365 (1)](https://blog.netgainhosting.com/topic/office-365)
- [Performance & Availability (1)](https://blog.netgainhosting.com/topic/performance-availability)
- [Petya (1)](https://blog.netgainhosting.com/topic/petya)
- [Pure Storage (1)](https://blog.netgainhosting.com/topic/pure-storage)
- [SLA (1)](https://blog.netgainhosting.com/topic/sla)
- [SSAE 16 Audit (1)](https://blog.netgainhosting.com/topic/ssae-16-audit)
- [Sandworm Threat (1)](https://blog.netgainhosting.com/topic/sandworm-threat)
- [Security Breach (1)](https://blog.netgainhosting.com/topic/security-breach)
- [Security Risk Analysis (1)](https://blog.netgainhosting.com/topic/security-risk-analysis)
- [Service Level Agreement (1)](https://blog.netgainhosting.com/topic/service-level-agreement)
- [Shared Cloud, (1)](https://blog.netgainhosting.com/topic/shared-cloud)
- [Storage Costs (1)](https://blog.netgainhosting.com/topic/storage-costs)
- [Tech Gifts (1)](https://blog.netgainhosting.com/topic/tech-gifts)
- [Technology Terms (1)](https://blog.netgainhosting.com/topic/technology-terms)
- [Telecom (1)](https://blog.netgainhosting.com/topic/telecom)
- [Telecom Services (1)](https://blog.netgainhosting.com/topic/telecom-services)
- [Tiered Storage (1)](https://blog.netgainhosting.com/topic/tiered-storage)
- [Windows Security (1)](https://blog.netgainhosting.com/topic/windows-security)
- [antivirus (1)](https://blog.netgainhosting.com/topic/antivirus)
- [application whitelisting (1)](https://blog.netgainhosting.com/topic/application-whitelisting)
- [breach (1)](https://blog.netgainhosting.com/topic/breach)
- [business continuity (1)](https://blog.netgainhosting.com/topic/business-continuity)
- [cloud based (1)](https://blog.netgainhosting.com/topic/cloud-based)
- [cloud comparison (1)](https://blog.netgainhosting.com/topic/cloud-comparison)
- [cloud service provider (1)](https://blog.netgainhosting.com/topic/cloud-service-provider)
- [cloud services (1)](https://blog.netgainhosting.com/topic/cloud-services)
- [communication style (1)](https://blog.netgainhosting.com/topic/communication-style)
- [compliance (1)](https://blog.netgainhosting.com/topic/compliance)
- [compliance management (1)](https://blog.netgainhosting.com/topic/compliance-management)
- [computer disk failure (1)](https://blog.netgainhosting.com/topic/computer-disk-failure)
- [cost analysis (1)](https://blog.netgainhosting.com/topic/cost-analysis)
- [cryptolocker (1)](https://blog.netgainhosting.com/topic/cryptolocker)
- [cybercrime (1)](https://blog.netgainhosting.com/topic/cybercrime)
- [cybersecurity (1)](https://blog.netgainhosting.com/topic/cybersecurity)
- [ePHI (1)](https://blog.netgainhosting.com/topic/ephi)
- [email cons (1)](https://blog.netgainhosting.com/topic/email-cons)
- [equifax (1)](https://blog.netgainhosting.com/topic/equifax)
- [equifax breach (1)](https://blog.netgainhosting.com/topic/equifax-breach)
- [freedom (1)](https://blog.netgainhosting.com/topic/freedom)
- [hardware upgrade (1)](https://blog.netgainhosting.com/topic/hardware-upgrade)
- [hardware-based crashes (1)](https://blog.netgainhosting.com/topic/hardware-based-crashes)
- [health data (1)](https://blog.netgainhosting.com/topic/health-data)
- [himss (1)](https://blog.netgainhosting.com/topic/himss)
- [iOS 11 (1)](https://blog.netgainhosting.com/topic/ios-11)
- [independence day (1)](https://blog.netgainhosting.com/topic/independence-day)
- [integrations (1)](https://blog.netgainhosting.com/topic/integrations)
- [internet whitelisting (1)](https://blog.netgainhosting.com/topic/internet-whitelisting)
- [interoperability (1)](https://blog.netgainhosting.com/topic/interoperability)
- [machine learning (1)](https://blog.netgainhosting.com/topic/machine-learning)
- [medical billing (1)](https://blog.netgainhosting.com/topic/medical-billing)
- [mobile devices (1)](https://blog.netgainhosting.com/topic/mobile-devices)
- [mother's day (1)](https://blog.netgainhosting.com/topic/mothers-day)
- [patient information (1)](https://blog.netgainhosting.com/topic/patient-information)
- [personal health information (1)](https://blog.netgainhosting.com/topic/personal-health-information)
- [phishing attack (1)](https://blog.netgainhosting.com/topic/phishing-attack)
- [public cloud (1)](https://blog.netgainhosting.com/topic/public-cloud)
- [reducing operating costs (1)](https://blog.netgainhosting.com/topic/reducing-operating-costs)
- [security concerns (1)](https://blog.netgainhosting.com/topic/security-concerns)
- [security tools (1)](https://blog.netgainhosting.com/topic/security-tools)
- [software refresh (1)](https://blog.netgainhosting.com/topic/software-refresh)
- [ssae 18 (1)](https://blog.netgainhosting.com/topic/ssae-18)
- [ssae 18 certified (1)](https://blog.netgainhosting.com/topic/ssae-18-certified)
- [sysadmin day (1)](https://blog.netgainhosting.com/topic/sysadmin-day)
- [system administrators (1)](https://blog.netgainhosting.com/topic/system-administrators)
- [technology (1)](https://blog.netgainhosting.com/topic/technology)

see all

# Leverage IT Toward Your Desired Outcomes

### [![disaster](http://netgainhosting.com/wp-content/uploads/2016/04/DisasterRecovery.png)](http://netgainhosting.com/why-netgain#protection)[Data Protection & Disaster Recovery](http://netgainhosting.com/why-netgain#protection)

### [![Flixibiliity](http://netgainhosting.com/wp-content/uploads/2016/04/FlexibilityChange.png)Flexibility](http://netgainhosting.com/why-netgain#flexibility) [to Change](http://netgainhosting.com/why-netgain#flexibility)

### [![stabilize](http://netgainhosting.com/wp-content/uploads/2016/04/StabilzeCost.png)Stabilize](http://netgainhosting.com/why-netgain#stabilize) [Cost](http://netgainhosting.com/why-netgain#stabilize)

### [![streamline](http://netgainhosting.com/wp-content/uploads/2016/04/StreamlineSupport.png)Streamline](http://netgainhosting.com/why-netgain#streamline) [Support](http://netgainhosting.com/why-netgain#streamline)

### [![security](http://netgainhosting.com/wp-content/uploads/2016/04/Security.png)Heighten](http://netgainhosting.com/why-netgain#heighten) [Security](http://netgainhosting.com/why-netgain#heighten)

### [![Expand](http://netgainhosting.com/wp-content/uploads/2016/04/ExpandAccessibility.png)Access Anywhere](http://netgainhosting.com/why-netgain#access)

- [Sales: 877.797.4700 ext 3 /](tel:%20877-797-4700)
- [Support: 877.797.4700 ext 2 /](tel:%20877-797-4700)
- [![](http://netgainhosting.com/wp-content/uploads/2016/06/envl.png)Email Support /](mailto:support@netgainhosting.com?subject=Support%20Inquiry)
- [![](http://netgainhosting.com/wp-content/uploads/2016/06/chat.png)Contact 877.797.4700 /](tel:%20877-797-4700)
- [![](http://netgainhosting.com/wp-content/uploads/2016/06/fb.png) /](https://www.facebook.com/NetgainHosting)
- [![](http://netgainhosting.com/wp-content/uploads/2016/06/tweet.png) /](https://twitter.com/netgainhosting)
- [![](http://netgainhosting.com/wp-content/uploads/2016/06/linked.png)](https://www.linkedin.com/company/netgain-technology-inc)

## [Netgain](http://netgainhosting.com/about-us/)

- [History](http://netgainhosting.com/about-us/history/)
- [Leadership Team](http://netgainhosting.com/about-us/leadership-team/)
- [Mission & Values](http://netgainhosting.com/about-us/our-brand/)
- [Careers](http://netgainhosting.com/career/)
- [Resources](http://netgainhosting.com/resources/)
- [News](http://netgainhosting.com/news/)

## [Cloud Services](http://netgainhosting.com/cloud-services/)

- [Private Cloud Hosting](http://netgainhosting.com/cloud-services/private-cloud-hosting/)
- [Infrastructure as a Service](http://netgainhosting.com/cloud-services/infrastructure-as-a-service/)
- [Hybrid Cloud](http://netgainhosting.com/cloud-services/hybrid-cloud/)
- [EHR Hosting](http://netgainhosting.com/cloud-services/ehr-hosting/)
- [HIPAA Compliant Hosting](http://netgainhosting.com/cloud-services/hipaa-compliant-hosting/)
- [SSAE 16](http://netgainhosting.com/cloud-services/ssae-16/)

## [On-Site Services](http://netgainhosting.com/on-site-services/)

- [PremiseCloud](http://netgainhosting.com/on-site-services/premisecloud/)
- [Managed Services](http://netgainhosting.com/on-site-services/managed-services/)

## [Professional Services](http://netgainhosting.com/professional-services/)

## [Products](http://netgainhosting.com/products/)

- [Web Content Filtering](http://netgainhosting.com/products/web-content-filtering/)
- [Online Data Backup](http://netgainhosting.com/products/online-data-backup/)
- [Office 365](http://netgainhosting.com/products/office-365/)
- [Hosted Email](http://netgainhosting.com/products/hosted-email/)
- [Endpoint Encryption](http://netgainhosting.com/products/endpoint-encryption/)
- [Email Encryption](http://netgainhosting.com/products/email-encryption/)

## [For Client](http://my.netgainhosting.com)

- [Client Login](https://my.netgainhosting.com/)
- [Downloads](http://netgainhosting.com/download/)

## [Partner Program](http://netgainhosting.com/partner-program/)

- [Referral Program](http://netgainhosting.com/partner-program/referral-program/)
- [Reseller Program](http://netgainhosting.com/partner-program/reseller-program/)
- [White-Label Partner Program](http://netgainhosting.com/partner-program/white-label-partner-program/)

- © Copyright 2016 Netgain /
- [Privacy Policy](http://netgainhosting.com/privacy-policy/) /
- [Terms and Conditions](http://netgainhosting.com/terms-and-conditions/) /
- [Site Map](http://netgainhosting.com/site-map/)