Netgain Healthcare IT Blog

How to Fix Office 365 and Exchange Delivery Errors on iOS 11.0

Posted by Phil Wocken - Netgain's Director of Marketing on Sep 27, 2017 3:37:48 PM

After Apple rolled out its latest operating system last week, iOS 11, organizations using Office 365, Exchange Server 2016 and may have learned the hard way over the last week that those email clients were not compatible with the latest version of the popular mobile operating system. More specifically, these email accounts that used iOS 11’s default Mail app were not able to send or reply to messages.

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Topics: iOS 11, Office 365, Exchange Delivery

Equifax Breach Aftermath: 10 Steps to Take to Protect Yourself Today

Posted by Bill Sorenson - Cloud Industry Expert on Sep 12, 2017 3:25:46 PM

Equifax just announced that between mid-May and July 2017, over 143 million American consumers’ sensitive financial information was exposed. Since Experian tracks the financial data for so many Americans, there is a high likelihood that your personal information has been exposed. Here are 10 steps to take today to protect yourself.

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Topics: equifax breach, equifax, breach

Weathering the Storm: How to Prepare Your Organization for Mother Nature's Worst

Posted by Matt Riley - Netgain's VP of Strategy on Sep 7, 2017 9:59:15 AM

The full economic impact of Hurricane Harvey has yet to be completely calculated, but financial experts all agree that Hurricane Harvey will go down in history as one of the most, if not the most, expensive natural disasters in the nation’s history.

Moody’s estimates that property losses will total between $45 billion to $65 billion, with economic losses adding another $6 billion to $10 billion. This $75 billion estimate would make Hurricane Harvey second to only Hurricane Katrina’s $118 billion price tag. Some reports estimate that the final price tag of Hurricane Harvey could reach $160 billion due to its massive impact on Houston, the nation’s fourth largest city.

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Topics: HIT, FIT, Performance & Availability

Cybersecurity Webinar Recap: New Attack Methods

Posted by Phil Wocken - Netgain's Director of Marketing on Aug 9, 2017 2:27:03 PM

Last year, Ginni Rometty, IBM's chairman, president and CEO, said, "Cybercrime is the greatest threat to every company in the world."

And she was right. CSO cites that during the next five years, cybercrime might become the greatest threat to every person, place and thing in the world. It’s no wonder that cybersecurity is a top concern of every executive we talk to.

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Topics: cybersecurity, cybercrime

System Administrators: Fantastic Fixer of All Things Tech

Posted by Kim Nowack - Netgain's Director of Human Resources on Jul 25, 2017 2:00:00 PM

If you’re reading this on your computer, smartphone or tablet, chances are your practice has an IT person that is responsible for making sure your device is securely connecting to the network, enabling you to work every day.

These IT people are called System Administrators and, like many other professionals, they have their own day! The last Friday in July, the 28th this year, is designated as “SysAdmin Day.” According to, a System Administrator is a “fantastic fixer of all things tech. The IT pros.”

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Topics: sysadmin day, system administrators

The Evolution of the Public Cloud and Rise of the Hybrid Cloud

Posted by Matt Riley - Netgain's VP of Strategy on Jul 19, 2017 1:36:26 PM

Nearly every American uses cloud services every day, in one way or another. Maybe you use the most common cloud platforms like Facebook and Instagram or a business-productivity application hosted in the cloud at your workplace.

Cloud computing is a type of internet-based computing that provides shared computer processing resources and data to computers and other devices on demand.

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Topics: Hybrid Cloud, public cloud

Why SSAE 18 Should Matter to Your Practice

Posted by David O'Keefe - Netgain's VP of Technolgy on Jul 13, 2017 2:14:34 PM

There is no shortage of security and compliance acronyms in today’s IT environment. You know the importance of HIPAA compliance within your practice, but for your service providers, there are also HiTRUST, SAS, SOC, SSAE and PCI standards that regulate how they handle your sensitive data to keep it secure at all times.

When you are evaluating service providers that have access to your sensitive data, it is important to assess their security protocols and review their certifications.

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Topics: ssae 18, ssae 18 certified

Petya Ransomware Affecting Businesses Across the Globe

Posted by Jessie Golombiecki - Marketing Coordinator on Jun 30, 2017 10:00:00 AM

On Tuesday, June 27, a new wave of ransomware, known as Petya, started affecting Ukraine businesses with spillover to other countries including the USA. This new attack makes use of the same exploit as the WannaCry attack from last month.

Organizations that applied patches to protect against WannaCry are protected from this new attack, which means all Netgain clients are protected from this attack.

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Topics: ransomware, Petya

What Freedom Means to Us at Netgain

Posted by Scott Warzecha - Executive Chairman on Jun 27, 2017 11:08:26 AM

We fly the American flag above our headquarters building to remind us of those, who by their sacrifice, have helped create this unbelievable American system that allows us the freedom to thrive.

I’ve seen the sacrifice first hand as my father served in the U.S. Army Reserves during the Vietnam War. Following in his footsteps, I also served in the Army Reserves in the 1980s. We served to protect the freedom that sets America apart.

Nearly 10 percent of our team at Netgain are military veterans and almost every person here has a family member or friend that has served our country during periods of conflict.

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Topics: independence day, freedom

Telecom Could Make or Break User Experience for Your Practice

Posted by David O'Keefe - Netgain's VP of Technolgy on Jun 21, 2017 11:00:00 AM

A recent telecom carrier outage in the Midwest caused healthcare practices up to 12 hours of downtime. Unable to treat patients or access records, this outage highlighted the importance of proper telecom design for healthcare organizations.

Clients who come to Netgain from other cloud platforms often say their provider didn’t address telecom as part of the cloud offering. While it’s not a direct service of the cloud provider, telecom can make or break the user experience and the overall cloud strategy.

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Topics: Private Telecom, Telecom

Thanks for visiting the Netgain IT blog.  The goal of our blog is to help our readers stay current on the changing needs and requirements of IT.  

We do this by proactively bringing ideas, expertise, and solutions to your attention, which enables you to communicate the related technology, security or compliance best practices to your employees.



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