A recent telecom carrier outage in the Midwest caused healthcare practices up to 12 hours of downtime. Unable to treat patients or access records, this outage highlighted the importance of proper telecom design for healthcare organizations.
Clients who come to Netgain from other cloud platforms often say their provider didn’t address telecom as part of the cloud offering. While it’s not a direct service of the cloud provider, telecom can make or break the user experience and the overall cloud strategy.