Netgain

A recent telecom carrier outage in the Midwest caused healthcare practices up to 12 hours of downtime. Unable to treat patients or access records, this outage highlighted the importance of proper telecom design for healthcare organizations.

Clients who come to Netgain from other cloud platforms often say their provider didn’t address telecom as part of the cloud offering. While it’s not a direct service of the cloud provider, telecom can make or break the user experience and the overall cloud strategy.

There is a lot of buzz in the healthcare industry about the cloud – public or private, pros and cons, cost and ROI. What there isn’t a lot of discussion about is the telecom services that can make or break the success of a solution and user experience.

Simply put, telecom refers to the wires responsible for transmitting data from your exam room to the cloud. It is arguably the most important cloud design decision you’ll make for your practice. Your telecom network determines the speed at which your users access data, the security of your data and how much control your practice has over your connectivity.