Netgain Healthcare IT Blog | David O'Keefe - Netgain's VP of Technolgy

David O'Keefe - Netgain's VP of Technolgy

Recent Posts

Why SSAE 18 Should Matter to Your Practice

Posted by David O'Keefe - Netgain's VP of Technolgy on Jul 13, 2017 2:14:34 PM

There is no shortage of security and compliance acronyms in today’s IT environment. You know the importance of HIPAA compliance within your practice, but for your service providers, there are also HiTRUST, SAS, SOC, SSAE and PCI standards that regulate how they handle your sensitive data to keep it secure at all times.

When you are evaluating service providers that have access to your sensitive data, it is important to assess their security protocols and review their certifications.

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Topics: ssae 18, ssae 18 certified

Telecom Could Make or Break User Experience for Your Practice

Posted by David O'Keefe - Netgain's VP of Technolgy on Jun 21, 2017 11:00:00 AM

A recent telecom carrier outage in the Midwest caused healthcare practices up to 12 hours of downtime. Unable to treat patients or access records, this outage highlighted the importance of proper telecom design for healthcare organizations.

Clients who come to Netgain from other cloud platforms often say their provider didn’t address telecom as part of the cloud offering. While it’s not a direct service of the cloud provider, telecom can make or break the user experience and the overall cloud strategy.

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Topics: Private Telecom, Telecom

3 Ways Recent Grads Will Impact Your Technology

Posted by David O'Keefe - Netgain's VP of Technolgy on May 24, 2017 10:00:00 AM

Students across the country are cramming for finals, planning graduation parties, and preparing themselves for their first “real world” jobs. The National Center for Education Statistics (NCES) projects nearly 2 million students will graduate with their bachelor’s degree as the Class of 2017.     

Most of these students, known as Generation Z, were born in the late 90’s and early 2000s, directly following the millennials.

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Topics: technology

Thanks for visiting the Netgain IT blog.  The goal of our blog is to help our readers stay current on the changing needs and requirements of IT.  

We do this by proactively bringing ideas, expertise, and solutions to your attention, which enables you to communicate the related technology, security or compliance best practices to your employees.



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