We recently joined over 1,400 leaders from Federally Qualified Health Centers (FCHCs) at two national conferences to learn more about the common challenges they face and identify solutions.
During our time at the California Primary Care Association (CPCA) Annual Conference and the Financial, Operation Management & Information Technology Expo, we noticed one overarching trend: a desire to empower and better serve patients. That included everything from patient portals and caring for the whole patient to patient analytics and big data. After a few years in which the system forced a lot of practices to focus on production numbers, we’re refreshed to hear practices feeling that the focus is back on the patients and quality. Recent events have clinical leaders casting a cautious eye to Washington, hoping this trend is not reversed by policy shifts.