Netgain Healthcare IT Blog

What Freedom Means to Us at Netgain

Posted by Scott Warzecha - Executive Chairman on Jun 27, 2017 11:08:26 AM

We fly the American flag above our headquarters building to remind us of those, who by their sacrifice, have helped create this unbelievable American system that allows us the freedom to thrive.

I’ve seen the sacrifice first hand as my father served in the U.S. Army Reserves during the Vietnam War. Following in his footsteps, I also served in the Army Reserves in the 1980s. We served to protect the freedom that sets America apart.

Nearly 10 percent of our team at Netgain are military veterans and almost every person here has a family member or friend that has served our country during periods of conflict.

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Topics: independence day, freedom

Telecom Could Make or Break User Experience for Your Practice

Posted by David O'Keefe - Netgain's VP of Technolgy on Jun 21, 2017 11:00:00 AM

A recent telecom carrier outage in the Midwest caused healthcare practices up to 12 hours of downtime. Unable to treat patients or access records, this outage highlighted the importance of proper telecom design for healthcare organizations.

Clients who come to Netgain from other cloud platforms often say their provider didn’t address telecom as part of the cloud offering. While it’s not a direct service of the cloud provider, telecom can make or break the user experience and the overall cloud strategy.

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Topics: Private Telecom, Telecom

8 Common IT Pains ITaaS Can Treat

Posted by Kevin Lynch - Netgain's CEO on Jun 15, 2017 3:00:00 PM

When you’re not feeling well, you go to the clinic and your provider asks what symptoms you’re experiencing. Your head hurts, you have a runny nose, your temperature is 101 degrees and you’re having difficulty swallowing.

Based on these symptoms, your doctor takes a closer look at your ears, nose and throat. These indicators could be signs of an infection. After a diagnosis, you’re provided a treatment plan to alleviate your pains.

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Topics: ITaaS, IT-as-a-Service

What is IT-as-a-Service (ITaaS)?

Posted by Kevin Lynch - Netgain's CEO on Jun 5, 2017 11:42:11 AM

HIMSS Analytics reports that over 73 percent of healthcare organizations are using some sort of cloud “as-a-service” solution.  “As-a-Service” delivery models have been gaining popularity over the past few years, notably within the healthcare industry.

You’ve likely heard of Desktop-as-a-Service (DaaS), Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS) or the most common, Software-as-a-Service (SaaS). These services center around the concept of consumption-based computing. The number of users, storage utilization or compute required are generally factors that affect as-a-service models.

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Topics: ITaaS, IT-as-a-Service

7 Tips to Manage Mobile Security

Posted by Charles Killmer - Netgain’s Security Officer on May 30, 2017 3:19:01 PM

Are you reading this blog from your phone or tablet? If so, you’re in good company. Mobile devices accounted for 51 percent of internet usage worldwide in October compared to 48 percent by desktop.

In healthcare, mobile trends are similar. Sixty-three percent of physicians use tablets to access medical research and 44 percent use smartphones to communicate with nurses and other patient staff.

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Topics: Healthcare Mobile Security

3 Ways Recent Grads Will Impact Your Technology

Posted by David O'Keefe - Netgain's VP of Technolgy on May 24, 2017 10:00:00 AM

Students across the country are cramming for finals, planning graduation parties, and preparing themselves for their first “real world” jobs. The National Center for Education Statistics (NCES) projects nearly 2 million students will graduate with their bachelor’s degree as the Class of 2017.     

Most of these students, known as Generation Z, were born in the late 90’s and early 2000s, directly following the millennials.

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Topics: technology

Social Engineering: How to Protect Your Practice from an Attack

Posted by Charles Killmer - Netgain’s Security Officer on May 17, 2017 8:58:14 AM

Remember the great con-artist, Gregor MacGregor, known as the “king of all con-men?” He convinced people to invest in an entirely fictitious country that he had conjured up. More recently, remember Bernie Madoff, the con-artist who made off with more than $65 billion of investors’ money in a ponzi-scheme?

In the past, great con-artists only preyed on the rich and famous, but that’s changed. New modern-day con-artists come in the form of hackers using social engineering tactics to steal the money and identities of regular people every day.

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Topics: social engineering

"WannaCry" Malware Infestation Affects Systems Around the Globe

Posted by Matt Riley - Netgain's VP of Strategy on May 15, 2017 2:37:25 PM

On Friday May 12, a new Malware infestation, dubbed “WannaCry”, began affecting systems in Europe and Asia. Though some action was taken to shut down the initial variant of this malware, additional variants are expected today and ongoing. An infestation results in the encryption of data and request for payment of ransom, followed by attempted infestation of surrounding connected systems.

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Topics: malware

How Our Moms Make Us Better

Posted by Scott Warzecha - Executive Chairman on May 9, 2017 1:30:56 PM

“All that I am or hope to be, I owe to my angel mother.” ~Abraham Lincoln

My mom is certainly an angel mother that Abraham Lincoln talked about. She raised five boys, helped my dad run their jewelry business and volunteered throughout our community.

Still, at 79 years old, she provides daily hospice care, Healing Touch therapy and companionship in the “No One Dies Alone” program at our local hospital. She is a mixture of compassion and generosity with a healthy dose of  independence.

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Topics: mother's day

The Preferred Security Tools in Healthcare

Posted by Charles Killmer - Netgain’s Security Officer on May 3, 2017 11:05:00 AM

Security challenges and data privacy continue to be leading concerns for healthcare organizations. Now that an individual medical record can go for an average of $363 on the  black market, hackers are zeroing in on the healthcare market as a significant opportunity for income.

Recently, Hollywood Presbyterian Medical Center paid a $17,000 ransom in bitcoins to a hacker who seized control of the hospital's computer systems and would only give back access once the ransom was paid.

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Topics: whitelisting, security tools, antivirus

Thanks for visiting the Netgain Healthcare IT blog.  The goal of our blog is to help our readers stay current on the changing needs and requirements of IT, in the healthcare industry.  

We do this by proactively bringing ideas, expertise, and solutions to your attention, which enables you to communicate the related technology, security or compliance best practices to your employees.



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